Bathurst Auto Parts

Went here to get a second hand Power steering pump, quoted $50 over the phone, went in and got the part, was charged an additional $5 for using eftpos (its 2016 charging 10% to use this service is strange).

Took pump home installed into car only to find it was the wrong version not interchangeable unless you happen to own a $100 part to swap pulleys over. Took item back myself and a young block went to look in the yard only to find nothing but incompatible parts from newer model. Asked for refund instead of simply taking my card and refunding money back on to it like many, many, many other businesses do instead ask for bank details so they can do a direct deposit. 4 days later it arrived back into my bank account.

The irony is that when i went to purchase this item he was discussing customer service and running a business / basically having a whinge about another place he went to, yet he pulls this rubbish?

So unless you know exactly what you are after and what interchange and what song, go see the boys in Orange or Scott's Parts Plus in Dubbo... At least Scott's parts run pinnicle and have all possibly interchanges available so you don't get dcked around.